Strengthening Fire Station Teams with DISC Profiles: A Practical 3-Hour Workshop for Firefighters and Brigade Leaders

Updated: July 2025
By The DISC Agency – Australia’s experts in DISC workshops for high-performance teams


Why DISC Training Matters for Firefighters

In the intense and often unpredictable world of firefighting, clear communication, trust, and rapid decision-making are non-negotiable. Whether you’re working with CFA, SES, FRV, RFS, QFES, or a volunteer brigade, cohesive teamwork can mean the difference between success and setback.

At The DISC Agency, we specialise in delivering fast, practical behavioural training using the TTI Success Insights DISC Profile, EQ Profile, TriMetrix Profile or a Leadership Report —a globally recognised set of tools for understanding how people behave, communicate, and make decisions under pressure.

Our tailored 3-hour DISC Workshop for fire stations is designed to help frontline firefighters, station officers, and Brigade Management Teams (BMT) build self-awareness, trust, and stronger communication—so everyone is aligned when it counts most.


What is the DISC Model?

The DISC behavioural model classifies individuals into four primary styles:

Understanding your own DISC style—and recognising the styles of your teammates—can significantly improve how your team operates, especially under high-stakes conditions.


How DISC Benefits Firefighting Teams

Here’s how DISC profiling improves fire station dynamics:

Improved Communication
Firefighters learn to adapt their language, tone, and delivery to suit different styles—reducing misunderstandings in both training and operational settings.

Better Team Roles & Responsibilities
Understanding each member’s behavioural strengths helps assign roles more strategically, whether it’s for incident command, logistics, communications, or team support.

Faster, Clearer Decision-Making
Knowing how each style processes information enables quicker consensus and better response coordination in emergencies.

Reduced Conflict & Misunderstanding
Many internal clashes stem from style clashes, not personal issues. DISC helps firefighters depersonalise conflict and resolve tension more constructively.

Stronger Leadership at Every Level
DISC equips BMT leaders and captains to communicate more effectively, coach their teams, and influence under pressure.


What’s Included in the 3-Hour DISC Workshop?

Our onsite DISC workshop is fast-paced, engaging, and packed with practical tools. Here’s a typical format:

1. Icebreaker Activity (15 mins)

Fun, team-based activity to introduce the DISC concept and ease into the session.

2. Understanding DISC Behavioural Styles (75 mins)

  • Introduction to the DISC model and each style

  • Examples tailored to fire and emergency services

  • Insights into how stress impacts each style

  • Tips for identifying the styles of others

3. Personal Profile Review (15 mins)

Participants receive their individual DISC reports, with time for private reflection and small group discussion.

4. Group Exercises & Team Strategy Discussion (60 mins)

  • Interactive scenarios based on real brigade dynamics

  • Exercises on adapting communication styles

  • Frameworks for resolving internal tension

  • Planning how to apply DISC in fire calls,  job handovers, operations, and training drills

5. Wrap-Up & Q&A (15 mins)

Open discussion, practical takeaways, and planning next steps for application.


Who Should Attend?

This workshop is ideal for:

  • Frontline firefighters

  • Officers, team leaders, lieutenants

  • Brigade Management Teams (BMT)

  • Volunteer brigades looking to enhance culture and reduce conflict

Image of John Wright from The DISC Agency


Why Choose The DISC Agency?

We’re an Australian-based provider with experience delivering DISC behavioural training across emergency services, frontline teams, and leadership groups. Our facilitators understand the culture, tempo, and teamwork dynamics unique to fire stations. Read more about our Senior Partner, John Wright Here.

We also offer discounted packages for volunteer brigades because we believe every team—regardless of funding—deserves the tools to build psychological safety and better working relationships.


Ready to Strengthen Your Brigade?

Bring DISC to your station and experience the benefits firsthand.

Email: support@thediscagency.com.au
Call: 1300 690 469
www.thediscagency.com.au

Published On: July 15th, 2024 / Categories: Emergency Services, Leadership, Not for Profits /

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