Supercharge Your Sales Team: One-Day Account Management Training Workshop in Australia
Are your account managers truly equipped to thrive in today’s complex sales landscape?
At The DISC Agency, we deliver one of Australia’s most engaging and results-driven programs for client-facing professionals—our Account Management Bootcamp. This full-day onsite training workshop, delivered across Melbourne, Sydney, Brisbane, Perth, and Australia-wide, helps sales professionals master communication, strengthen client relationships, and sharpen objection-handling skills using the power of DISC behavioural profiling.
Why Account Management Training Matters
Account managers are the vital link between your company and your clients. In a fast-paced business environment, maintaining strong client relationships requires more than product knowledge—it demands emotional intelligence, communication agility, and the ability to tailor every interaction.
Our Account Manager Bootcamp is designed to deliver practical sales psychology and high-performance tools, empowering your team to retain more business, manage key accounts better, and build client loyalty through behavioural insights.
What’s Covered in the One-Day Account Manager Bootcamp
1. Welcome & Icebreaker Activity
We begin with a warm introduction and interactive icebreaker that sets the tone for a collaborative and energising day. Participants are encouraged to share their expectations before launching into a hands-on DISC activity that reveals early insights into behavioural styles.
2. The DISC Model Explained
Participants explore the DISC behavioural model—Dominance, Influence, Steadiness, and Compliance—and how it applies to sales conversations and client relationship management. They’ll discover how to identify and adapt to each DISC style in real-world scenarios.
3. Understanding Ourselves and Others
Using individual DISC Sales Profiles, participants develop deeper self-awareness, uncovering their communication strengths and blind spots. They’ll also learn how to “read the room” and build rapport with clients of differing styles—critical in key account conversations.
4. How to Profile Key Accounts Using DISC
We teach a repeatable process to psychologically profile clients using DISC. This allows account managers to match their communication and sales strategies to the preferred style of their key clients—boosting connection, loyalty, and results.
5. Advanced Communication Skills for Sales Success
Tailored messaging is everything. This session dives into open questioning techniques, active listening, and how to shift your style when speaking with a High D decision-maker versus a High S support person. Your team will walk away ready to engage clients with precision.
6. How to Confidently Overcome Objections
Objections are buying signals—if you know how to respond. This practical segment equips participants with strategies to reframe objections based on the DISC style of the client. They’ll learn how to handle price pushback, timing delays, and resistance in a way that builds trust.
7. Wrap-Up, Q&A and Action Planning
We close with an energising review, open Q&A, and a commitment from each participant on how they’ll apply their new skills immediately. Expect motivation, clarity, and a plan to put DISC into action from day one.
Who Should Attend?
This training is ideal for:
Account Managers
Business Development Executives
Sales Professionals
Client Relationship Managers
Customer Success Teams
Internal Promotions for Key Account Roles
Whether you’re based in Melbourne, Sydney, Brisbane, Perth, Adelaide or regional Australia, we come to you.
Why Choose The DISC Agency?
✅ Delivered Onsite or Online
✅ Facilitated by Australia’s Top DISC Experts
✅ Tailored to Your Industry and Team
✅ Includes Premium TTISI DISC Sales Profiles
✅ Trusted by Leading Brands Across Australia
Ready to Boost Retention, Revenue & Relationships?
Invest in your account management team with this proven, psychology-based training that drives real behaviour change and client impact.
📩 Email: support@thediscagency.com.au
📞 Call: 1300 690 469
🌐 Download a Sample DISC Sales Profile
📍 Onsite Delivery Available Across:
Melbourne | Sydney | Brisbane | Perth | Adelaide | Canberra | Hobart | Darwin | Gold Coast | Newcastle | Geelong | Regional VIC, NSW, QLD, WA, SA
