What Is Emotional Hijacking?
Have you ever reacted to a situation in a way that you later regretted? That’s emotional hijacking—when emotions take over your rational thinking, clouding your judgment and decision-making. While it’s often linked to anger or frustration, even extreme excitement can hijack your ability to make sound decisions.
The Impact of Emotional Hijacking in the Workplace
Unchecked emotional hijacking can damage relationships, increase stress, and erode your professional reputation. Here’s how it affects you at work:
Feeling Out of Control
When emotions take over, you’re no longer in the driver’s seat. This can lead to outbursts, curt responses, or uncharacteristic behaviour that may harm your relationships with colleagues and clients.
Increased Stress Levels
Emotional hijacking triggers your body’s stress response, releasing adrenaline and cortisol. Even in low-stakes situations, your body might react as if you’re in a high-pressure crisis, leading to prolonged stress and burnout.
Damaged Credibility
Your reputation is built on consistency and reliability. If colleagues see you frequently losing your temper or reacting impulsively, they may avoid working with you, affecting collaboration and career opportunities.
How Emotional Intelligence (EQ) Can Help
The key to managing emotional hijacking is developing emotional intelligence (EQ). By increasing self-awareness and self-regulation, you can take control of your emotions before they take control of you.
At The DISC Agency, we use TTI Success Insights’ EQ assessment, which measures five key areas:
- Self-Awareness – Recognising your emotions in real time
- Self-Regulation – Managing emotional responses effectively
- Social Awareness – Understanding emotions in others
- Social Regulation – Navigating social interactions with ease
- Motivation – Staying driven and focused despite challenges
Improving self-awareness and self-regulation can significantly reduce emotional hijacking, allowing you to maintain composure and make better decisions under pressure.
Practical Strategies to Increase EQ and Prevent Emotional Hijacking
- Develop Emotional Awareness
Start by identifying your emotional triggers. Take note of situations that consistently frustrate or stress you. Is it a particular meeting? A certain time of day? Becoming aware of these patterns is the first step to change.
- Take a Step Back
When emotions start to rise, pause before reacting. A short walk, deep breathing, or even a glass of water can help reset your state of mind and prevent a knee-jerk response.
- Lead with Empathy
Demonstrate emotional intelligence in your interactions. When you model calm and composed behaviour, your team will likely follow suit, fostering a more emotionally intelligent workplace.
Take Control of Your Emotions Today
Emotional hijacking is common, but it doesn’t have to control you. By strengthening your EQ, you can improve your decision-making, enhance workplace relationships, and build a reputation as a composed and reliable professional.
Want to take your EQ to the next level? Contact The DISC Agency today to explore our EQ assessments, coaching solutions and organisational workshops. 1300 690 469 or support@thediscagency.com.au
Download a free sample EQ Profile here.
Download our EQ product flyer here.
