Transform Your Account Management Team with a Full-Day Sales Training Session
In today’s competitive business landscape, the ability to connect with and influence customers effectively is more crucial than ever. Understanding how to adapt communication styles to meet the needs of diverse accounts can give your account managers a significant edge. The DISC Sales Profile is a powerful tool that provides actionable insights into behavioural tendencies, offering a roadmap for building stronger relationships and increasing sales success.
The DISC Agency’s full day, facilitated training session combines the transformative power of the DISC Sales Profile with advanced sales techniques, equipping your team with the skills and strategies they need to thrive.
The Morning Session: Building Foundations with Psychological Profiling
Understanding the DISC Model
The workshop begins with an engaging introduction to the DISC behavioural model, helping your team understand their own communication style and those of others. Participants will uncover the four core DISC styles:
- Dominance (D): Direct, decisive, and results-oriented.
- Influence (I): Enthusiastic, persuasive, and people-focused.
- Steadiness (S): Supportive, dependable, and team-oriented.
- Compliance (C): Analytical, detail-driven, and quality-focused.
Through self-awareness, your team will gain a deeper understanding of how their behaviours impact client interactions.
Profiling Accounts and Customers
The session progresses to applying the DISC model in real-world scenarios. Account managers will learn how to identify the DISC styles of their clients based on observable behaviours, communication preferences, and decision-making patterns. By mastering this skill, your team will know how to adapt their approach to resonate with each unique customer.
The Afternoon Session: Advanced Sales Techniques
Mastering Communication Skills
Effective communication is the cornerstone of successful account management. This session focuses on:
- Advanced communication strategies tailored to various DISC styles.
- The art of asking open-ended questions to uncover customer needs and priorities.
- Active listening techniques to build trust and rapport with clients.
By refining these skills, your account managers will become more confident in guiding conversations and uncovering opportunities for value creation.
Objection Handling and Negotiation
The day concludes with practical modules on handling objections and closing deals effectively. Participants will learn:
- Techniques for reframing objections as opportunities to provide solutions.
- Negotiation strategies that align with each customer’s DISC style.
This session equips your team to navigate challenging conversations with professionalism and poise, ultimately driving better outcomes.
Why Choose The DISC Agency?
At The DISC Agency, we specialise in delivering transformative workshops that drive real results. Our facilitators bring a wealth of expertise, ensuring the content is engaging, actionable, and tailored to your team’s unique needs. Delivered onsite at your chosen location, our workshops are designed for maximum convenience and impact.
The Benefits of DISC Sales Training
Investing in DISC Sales Profiles and a full-day training workshop offers a range of benefits for your organisation:
- Enhanced Self-Awareness: Account managers gain insights into their own behaviours and communication styles.
- Stronger Customer Relationships: Understanding clients’ DISC profiles allows your team to connect on a deeper level.
- Improved Sales Outcomes: Tailored communication and negotiation skills lead to more successful deals.
- Increased Team Cohesion: Shared knowledge of DISC styles fosters collaboration and mutual understanding within your team.
- Sustainable Growth: By equipping your team with these skills, you set the foundation for long-term success in account management and sales.
Ready to Invest in Your Team?
The DISC Agency’s full-day training workshop is your key to unlocking the full potential of your key account management team. Whether you’re looking to strengthen customer relationships, close more deals, or improve team dynamics, our workshop delivers the tools and strategies needed to succeed.
Contact us today to learn more about scheduling your onsite workshop. Let’s work together to empower your team and drive extraordinary results!
Learn more about our DISC Sales Profile here.
Download our sample DISC Sales Profile here.
