Supercharge Your Sales Team: With our One-Day Account Management Bootcamp
In today’s competitive business landscape, the role of an account manager is more crucial than ever. They are the linchpins who bridge the gap between a company and its clients, ensuring that relationships are not just maintained but flourished. To help account managers excel in their roles, The DISC Agency is excited to announce our comprehensive Account Manager Bootcamp—a full-day, intensive training program designed to elevate their skills and maximise their potential. Here’s what participants can look forward to:
Welcome and Icebreaker
We kick off the day with a warm welcome and an engaging icebreaker session. This initial activity sets the tone for the day, fostering a relaxed and collaborative environment. Participants will have the opportunity to share their expectations for the day and start a fun interactive hands-on DISC activity.
The DISC Model
The foundation of our bootcamp is the DISC model, a powerful tool for understanding human behaviour. We will delve into the four primary DISC styles—Dominance, Influence, Steadiness, and Compliance. Participants will learn how these styles manifest in the workplace and how to identify them in themselves and others. Understanding these fundamental personality traits is key to effective communication and relationship-building.
Understanding Ourselves and Others
Building on the DISC model, this session focuses on self-awareness and empathy. Participants will gain insights into their own DISC profiles, uncovering their strengths and areas for development. They will also learn to recognise and appreciate the diverse styles of their colleagues and clients. This deeper understanding fosters stronger relationships and more effective collaboration.
How to Profile Our Key Accounts
Knowing your clients is essential for any account manager. This session teaches participants how to apply the DISC model to profile key accounts. By understanding the DISC styles of their clients, account managers can tailor their approach to meet individual needs and preferences, ultimately driving better results. This proactive strategy leads to more personalised service and stronger client loyalty.
Advanced Communication Skills
Effective communication is at the heart of successful account management. In this session, we delve into advanced communication techniques focusing on asking open questions and active listening skills that align with the DISC styles. Participants will learn how to adjust their communication strategies to suit different clients, ensuring their messages are received positively and effectively. These skills are crucial for building trust, resolving conflicts, and closing deals.
How to Effectively Overcome Objections
Handling objections is a critical skill for any account manager. In this interactive session, we equip participants with practical strategies to overcome objections confidently and effectively. By understanding the underlying concerns of clients and addressing them in a manner aligned with their DISC style, account managers can turn potential roadblocks into opportunities for deeper engagement and success.
Closing and Q&A
We wrap up the bootcamp with a summary of the day’s key takeaways and a Q&A session. This provides participants with the opportunity to clarify any doubts, share their experiences, and discuss how they plan to apply their new skills in their roles. The session concludes with a commitment to continuous improvement and a renewed enthusiasm for their work.
Our Account Manager Bootcamp is more than just a training session—it’s a transformative experience designed to empower account managers or senior sales professionals with the tools and insights they need to excel. By understanding and leveraging the DISC model, participants will not only enhance their professional skills but also contribute to a more dynamic and effective team environment.
Don’t miss this opportunity to invest in your client facing team’s professional growth.
Contact The DISC Agency today and learn more our training workshops. All workshops are tailored to your business and delivered onsite at your selected venue Australia wide. We can also offer this workshop as a virtual session.
Download and review our sample DISC Sales Profile.
support@thediscagency.com.au or call 1300 690 469
